How can we help?
Searches, reports, and account questions.
Contact support
For questions, account help, or privacy and data requests. Include the approximate search time and any error shown. Leave out session tokens, passwords, card details and personal records.
Quick help
Why am I being asked to wait?
There is no limit on the number of searches. New searches are spaced 30 seconds apart per browser to prevent abuse. Wait for the countdown before trying again. Service capacity may also cause a temporary pause. Free access details.
My search was interrupted
Return to the same browser tab and choose “Check this search” before starting another. Guest access lasts 24 hours from session creation. Searches and retries are free; checking the same request avoids duplicate research.
A result seems wrong
AI-reported findings can be inaccurate or refer to someone else. Check the original source and avoid acting on an uncertain match. Contact the source website for a correction to its content. How to read sources.
I want to export or delete my data
Use Save or Export before the guest session expires to save that exact report to a free account when available. In Saved reports, download one report as PDF or selected reports as CSV. Use Account for a data export or saved-data deletion. Deleting saved data keeps your sign-in account active. Contact support for account closure or a guest-data request without sending your session token.